Last updated: 26 Mar 26 05:28:34 (UTC)

Fixing FFS donation Edition install on Macos

Here are the most common real-world problems people hit when installing the FreeFileSync Donation Edition on macOS, along with practical fixes/workarounds based on actual reports and how macOS behaves.


🔧 1. “Failed to copy Registered.dat” (Error code 1)

đź’Ą Symptom

Installer throws:

“Failed to copy … .key to … Registered.dat”

Happens for both:

“All users” install

“Single user” install

đź§  Cause

macOS permissions (especially /Library/Application Support)

Installer script lacks sufficient privileges or gets blocked

âś… Fixes

Run installer with admin rights

OR manually copy the key file:

From the downloaded folder

To:

/Library/Application Support/FreeFileSync/

OR ~/Library/Application Support/FreeFileSync/

👉 Manual install (advanced workaround):

Extract the .pkg using tools like Pacifist and copy files yourself


đź”§ 2. Donation features NOT activated after install

đź’Ą Symptom

App installs fine

But runs like the free version (no premium features)

đź§  Cause

Registered.dat file not in the correct location

macOS sandboxing / path confusion

âś… Fixes

Copy the registration file manually:

/Library/Application Support/FreeFileSync/Registered.dat → ~/Library/Application Support/FreeFileSync/

Restart the app

âś” This workaround is confirmed to restore features


🔧 3. App runs from “App Translocation” (weird temp path)

đź’Ą Symptom

Donation features don’t activate

App path looks like:

/private/var/folders/…/AppTranslocation/…/FreeFileSync.app

đź§  Cause

macOS security feature App Translocation

Happens when app is run directly from:

Downloads folder

Untrusted location

âś… Fixes

Move the app to:

/Applications

Then launch it again

✔ This is critical — otherwise it may not find the license file correctly


🔧 4. Installer fails with generic “installation failed” error

đź’Ą Symptom

macOS popup:

“The Installer encountered an error…”

đź§  Common causes

Corrupt download

macOS security restrictions

Conflicts with existing version

âś… Fixes

Re-download installer

Move installer out of Downloads (try Desktop)

Remove old version completely:

Delete app from /Applications

Remove:

~/Library/Application Support/FreeFileSync /Library/Application Support/FreeFileSync

Then reinstall clean

âś” Reinstall attempts + clean removal often resolve this


đź”§ 5. Activation fails (online or offline)

đź’Ą Symptom

Error like:

“Invalid HTTP response”

Or cannot enter activation key

đź§  Cause

Firewall / network blocking activation

UI bug or installer glitch

âś… Fixes

Temporarily disable firewall or filtering apps

Try offline activation again

Reinstall cleanly if input box is broken

âś” Firewall interference has been identified as a cause


đź”§ 6. App installed but not found / wrong version runs

đź’Ą Symptom

App not in Applications folder

Or wrong version launches

đź§  Cause

Installed to unexpected location

Multiple versions present

Renaming the app (older versions issue)

âś… Fixes

Check actual install path:

Drag app into Terminal to see location

Ensure only one version exists

Avoid renaming the app (older bug)

âś” Renaming or duplicate installs caused activation issues in older versions


đź”§ 7. Installer log warnings (MIME / resource errors)

đź’Ą Symptom

Installer log shows:

“unsupported MIME type”

“Could not load resource license”

đź§  Cause

Usually harmless packaging quirks

âś… Fix

Ignore unless installation actually fails

✔ These warnings don’t always break functionality


đź§  Key Takeaways (Most Important Fixes)

If you want the fastest success path, do this:

  1. Move app to /Applications

  2. Install as admin

  3. If donation features missing:

Copy Registered.dat manually

  1. If weird issues:

Delete all FreeFileSync folders and reinstall clean


👍 Pro Tip (Important on macOS)

macOS security is the #1 reason this install breaks:

App Translocation

Permissions

Sandboxing

👉 Almost all issues boil down to:

“The app can’t see or write the registration file”